Manager- Client Servicing
Aspiringminds
2 - 4 Years
|
5.55 - 7 LPA
|
Gurgaon
2 - 4 Years
5.55 - 7 LPA
Gurgaon
MBA
About Aspiring Minds :
Aspiring Minds is India's foremost employability assessment company, headquartered in Gurgaon, AMCAT® - our flagship product is India's Largest Employability Test. Conducted across the country throughout the year, tens of thousands of candidates secure their dream jobs every year through AMCAT.
The state of the art assessment tools developed by Aspiring Minds have been used across industry verticals to help recruit the right people, develop profile-wise employability benchmarks and assess workforce health. Our products not only comprise of state of art simulation based assessments such as voice evaluation, but also corporate and consumer facing portals with strong analytics.
Aspiring Minds' management comes from IITs, MIS (USA) and IIMs, more than 550 full-time employees, and an advisory board with distinguished people from Harvard Business School, MIT and UIUC (USA). With a strong pan-India operational presence, the Aspiring Minds team has helped leading corporations across industry verticals improve their recruitment process efficiency and the quality of talent being acquired.
Aspiring Minds products and solutions have been adopted by leading corporates including HCL, Genpact, Nokia, L&T Finance, Tata Motors, ZS Associates, Patni, SKS Microfinance, SBI Life, Mphasis An HP Company, Ericsson, Stock Holding Corporation of India, Sapient, John Deere, Tavant, Tally, among others.
To learn more about the company, you can visit our website at NA
Job Description :
The candidate shall work with Aspiring Minds' clients and will be Leading a Team of performance driven executives, who are focused and guided towards ensuring highest level of Service delivery and experience. Our clients use Aspiring Minds' large scale assessment and recruitment services. The candidate will be interacting with the high profile officials of top notch corporates. The final goal of the job is to create high levels of client satisfaction. The job shall include considerable Team management, Time management, multitasking, data analysis and client communication.
Role and Responsibilities:
Managing and guiding Team of Client Servicing Executives, ensuring error-free and superior level of service delivery.
Maintain and deepen Key client relationships, focus on managing SLA's and Servicing benchmarks.
Understand and service client's requirements, be the face of the company to the Top-notch corporates.
Based on data analysis, work out new strategies to reach out to candidates and ensure best results.
Maintain proper communication and coordination with internal teams and clients ensuring utmost customer experience
Desired Candidate Profile :
Eligibility : MBA candidates passed out in 2013/2014/2015.
Salary : CTC 5.5 to 7 LPA (inclusive of Lucrative Incentives and Bonuses)
Excellent communication, reasoning and analytical Skills
2+Yrs of Experience in Team Handling, Key Account Management
Good operational knowledge of MS-Excel will be a plus point
Job/Interview Location : Gurgaon
Joining: Immediate
Aspiring Minds is India's foremost employability assessment company, headquartered in Gurgaon, AMCAT® - our flagship product is India's Largest Employability Test. Conducted across the country throughout the year, tens of thousands of candidates secure their dream jobs every year through AMCAT.
The state of the art assessment tools developed by Aspiring Minds have been used across industry verticals to help recruit the right people, develop profile-wise employability benchmarks and assess workforce health. Our products not only comprise of state of art simulation based assessments such as voice evaluation, but also corporate and consumer facing portals with strong analytics.
Aspiring Minds' management comes from IITs, MIS (USA) and IIMs, more than 550 full-time employees, and an advisory board with distinguished people from Harvard Business School, MIT and UIUC (USA). With a strong pan-India operational presence, the Aspiring Minds team has helped leading corporations across industry verticals improve their recruitment process efficiency and the quality of talent being acquired.
Aspiring Minds products and solutions have been adopted by leading corporates including HCL, Genpact, Nokia, L&T Finance, Tata Motors, ZS Associates, Patni, SKS Microfinance, SBI Life, Mphasis An HP Company, Ericsson, Stock Holding Corporation of India, Sapient, John Deere, Tavant, Tally, among others.
To learn more about the company, you can visit our website at NA
Job Description :
The candidate shall work with Aspiring Minds' clients and will be Leading a Team of performance driven executives, who are focused and guided towards ensuring highest level of Service delivery and experience. Our clients use Aspiring Minds' large scale assessment and recruitment services. The candidate will be interacting with the high profile officials of top notch corporates. The final goal of the job is to create high levels of client satisfaction. The job shall include considerable Team management, Time management, multitasking, data analysis and client communication.
Role and Responsibilities:
Managing and guiding Team of Client Servicing Executives, ensuring error-free and superior level of service delivery.
Maintain and deepen Key client relationships, focus on managing SLA's and Servicing benchmarks.
Understand and service client's requirements, be the face of the company to the Top-notch corporates.
Based on data analysis, work out new strategies to reach out to candidates and ensure best results.
Maintain proper communication and coordination with internal teams and clients ensuring utmost customer experience
Desired Candidate Profile :
Eligibility : MBA candidates passed out in 2013/2014/2015.
Salary : CTC 5.5 to 7 LPA (inclusive of Lucrative Incentives and Bonuses)
Excellent communication, reasoning and analytical Skills
2+Yrs of Experience in Team Handling, Key Account Management
Good operational knowledge of MS-Excel will be a plus point
Job/Interview Location : Gurgaon
Joining: Immediate
Education:
MBA
Work Experience:
2 - 4 Years
Salary
5.55 - 7 LPA
Industry
IT