About The Company :
KInfo IT Solutions is a service provider which provides Printer Support on all leading brands for US customers.

Website: NA

Job Location: Mohali

Desired experience: 0-2 Years

Course Specialization: Any Graduate

Target Batch Passout: 2014-2017

Training/Probation Period: None

Salary: INR 1.4 - 3.0 LPA + Incentives (The final CTC will depend upon candidates’ performance during the interview and will be at the company’s discretion)

Bond: None

Tentative date of Joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Last Date to Apply: 25 September 2017

Job Description and Skill Set Required:

- Interacting with US Customers through call.
- Ability to identify and react accurately to the behavior and emotions of customers.
- Impeccable communication skills – verbal as well as written.
- Should possess good telephonic and email etiquette's.
- Must be a good listener.
- Maintenance of call records accurately.
- Must be Proactive.
- Able to handle pressure and achieve targets on time.
- Candidate with technical blend of mind would be preferred.
- Coordination with the resolution team.
- Must be Punctual.
- Must be comfortable working in Night Shift.

Interview Process:

- HR Round
- Director Round