Assistant Relationship Manager- Lead Sales Team

About The company

Conceptualise is a full service Digital Marketing firm that provides a range of services including Search Engine Optimization (SEO), Search engine Marketing (SEM), Social Media Optimization (SMO), Social Media Marketing(SMM), Local Marketing, Link building services, Link removal services, Explainer video productions, Online Reputation Management (ORM), Web Designing, Web Development, Mobile App Development for Android and iOS, Conversion Tracking, Email and SMS marketing, Lead Generation campaigns, Branding including Logo and Tag lines, besides Content writing services which include Web content, marketing content, Blogs, Articles, newsletters, brochures, leaflets, proposals, and company profiles.

In short, we work on your online presence, impact on the Internet including search engines visibility and social media marketing, and assist you with your branding needs including Logo, Slogans, Campaign tag lines and Content for your online and offline marketing. We stand by you at every step, be it to help you build a brand as a start up or to help you market your services via explainer or animated videos besides other offline mediums.

Website- www.conceptualise.in

Job Profile: Assistant Relationship Manager- Lead Sales Team

Job Location: Gurgaon

Desired experience- 0-1 Year

Course Specialization- Any Graduate/ Post Graduate

Training/Probation Period- 6 Months

Salary- INR 2.4 LPA- INR 3.6 LPA(Based upon the candidate’s performance during the interview)

Bond- None

Tentative Interview Date*- Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Tentative Date of Joining- Immediate

Job Description:

-Building and maintaining relationships with clients and key personnel within customer companies.

-Conducting business reviews to ensure clients are satisfied with their products and services.

-Alerting the sales team to opportunities for further sales within key clients.

-Sell services offered by the company and upsell services beyond the first sales cycle

-Present himself and the company appropriately when in meetings with senior Corporate and business owners

-Letting customers know about other products the company offers

-Attending meetings with clients to build relationships with existing accounts.

-Achieving client relationship targets and KPI’s as set by the Head of Sales.

-Working closely with Project Managers and Sales Consultants.

-Escalating and resolving areas of concern as raised by clients.

-Carrying out client satisfaction surveys and reviews.

-Monitoring company performance against service level agreements and flagging potential issues.

-Updating the CRM and ensuring account managers are aware of changes within clients.

-Passing leads to the sales team and following up on progress.

-Liaising with internal departments to ensure client needs are fulfilled effectively.

 
Background/ Competencies of the Client Relationship Manager

-Strong interpersonal skills and an ability to build rapport with customers and partners

-An eye for detail and a creative approach to challenges at hand

-Previous sales experience and an organised approach to work

-Hard working with a strong work ethic beyond work hours

-Previous experience working as a client relationship manager or a track record of managing client relationships

-Problem-solving skills and Conflict Management skills

Dress Code: Western Formals -Shirts and Skirts/ pants

Work schedules:

Based in Gurgaon, near Huda City Centre, they work 6 days a week, 9 AM to 6 PM. 

Interview Process-

- Telephonic/Skype Round

-Written Round

- Final round with the Founder