About the Company:
Website: www.chinetworks.com
Job location: New Delhi
Desired Experience: 0-3 years
Target Batch Passout: 2014-2017
Salary: INR 1.8 LPA to INR 2.64 LPA
(The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)
Course Specialization: Diploma/B.E./B.Tech/BCA/MCA
Tentative date of interview: Will be communicated post registration window is closed.
* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description & Skill Set Required:
-Needs to be open to work in 24X7 shift
-To manage the Technical Service staff to ensure consistent and high quality service to the customer end users in line with all SLAs
-To maintain an effective and efficient Technical Service Desk tightly linked with customer business objectives.
-To monitor tickets and assign tickets to respective level engineers.
-Ensure continuous improvement of services provided to customer end users.
-Determining the productivity (efficiency and effectiveness) of all the team members
Interview Process:
-Telephonic Round
-Face To Face Interview
Last date to apply: 28 September 2017
Education:
B.Tech/B.E., BCA, Diploma 3 Yr., MCA
Work Experience:
0 - 3 Years
Salary
1.8 - 2.64 LPA
Industry
IT Infrastructure