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Home keyboard_arrow_right Jobs in India keyboard_arrow_right Fresher Jobs keyboard_arrow_right Fresher Jobs in Hyderabad keyboard_arrow_right Technical Support Analyst
Avetti Commerce Pvt.Ltd

Technical Support Analyst

Avetti Commerce Pvt.Ltd

0 - 2 Years   |   3 - 3 LPA   |   Hyderabad
Expired
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Job Description

About the Company:
Avetti Commerce is a scalable enterprise level Java based, Multi Store, Ecommerce and Marketplace software and SaaS solution. We continue to innovate to bring new features to help your business sell more to the online global marketplace.

Website: www.avetticommerce.com

Job location:  Hyderabad

Desired Experience: 0-2 years

Target Batch Passout: 2015-2017

Salary: INR 3LPA
(The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)

Course Specialization: Any Graduate

Tentative date of interview: Will be communicated post registration window is closed.


* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description & Skill Set Required:
-Being the one-point contact for the PM/SDM for all processes related to Vendor Onboarding, Customer and Product support.
-Presenting product demo, troubleshoot technical issues through direct communication in chat, telephone calls, emails and from time to time.
-Will be first point of escalation support post the vendor is onboarded.
-Raising and approving invoices for clients and be the point of contact with accounting team.
-Work with global teams in various data-analysis projects from time to time.
-Ensuring high customer satisfaction by working closely with the Delivery & Tech teams right from onboarding to go live implementation process.
-Manage post go live process and customer escalations.
-Ability to troubleshoot and create SOPs as a part of Manual testing workflows.

Interview Process:
-Telephonic Round
-Face To Face Interview

Last date to apply: 13th November 2017

 


Education:

B.A., B.Tech/B.E., BBA, BBM, BCA, MBA

Work Experience:

0 - 2 Years

Salary

3 - 3 LPA

Industry

IT
Expired
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