Technical Support Executive

About The Company: Octopus Tech believes in an integrated solutions approach to provide enhanced value to the customer through process standardization, simplification and optimization. Our best-in class solutions provide you with a platform to take your enterprise to the next level of operational excellence by reducing costs and increased service quality. We are a team of highly passionate coders and designers who are constantly in the search of new ideas and solutions by pushing ourselves to new extremes. We are the creative minds and technology architects behind your ideas.

Website: http://www.theoctopustech.com/

Job Location: Amritsar

Years of experience: 2 years

Course Specialization: Any Graduate

Target Batch Passout: 2015-2017

Salary: 1.8 LPA-2.4 LPA + Incentives

Bond/Probation: NONE

Tentative date of Joining: Immediate

Tenative date of interview: Will be communicated post registration window closes.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Last Date to Apply: 5 July 2017

Job Description and Skill Set Required:

- Will be responsible for taking calls to the customer for Technical Support.
- To manage escalated customers.
- Trouble shooting over phone.
- Punching the calls in software.
- Min 2 years of experience in working with international clients (US and CANADA).
- Min 2 years of experience in Sales and Delivery of Technical Services and Support which include computers, laptops, Operating System, browser, printer, email, chat, anti-virus etc.

Interview Process:

- Face To Face