Customer Service Executive
HTSS Pvt. Ltd.About The Company:
HTSS Pvt Ltd is the sister concern of Bahatech. Bahatech is a company of choice for the many who believe in high performance software solutions and technology integration. We have grown from a development company into an R&D investment entity for leading ISV's across the United States.
The services we provide is backed by an excellent team having 40+ years of experience to work with multinational conglomerates in the USA. We are visionaries and know what it takes to run a world class software company and we deliver the best. We are the icons and the perfect example of how product development has moved beyond labor cost arbitrage to transforming into a true contributor to product innovation. We have a satisfied client base across U.S markets who have shown trust in us and reinvested in new design implementations and have considerably enlarged existing groups. Our huge portfolio of projects shows diligent efforts put forward in internet and intranet technologies, mission-critical internet and n-tier enterprise applications and system programming. Our domain expertise extends across many business verticals namely- Internet Advertising, CRM, Networking, Security, Healthcare, Telecom, Grid Computing, Logistics, Finance, etc.
Website: NA
Profile: Customer Service Executive
Job Location: New Delhi
Desired experience: 0-1 Years
Course Specialization: Any Graduate
Probation/Training Period: None
Salary: INR 1.8 LPA – INR 3 LPA (The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)
Bond: None
Note: Office houre will be of US timing-Night Shift
Tentative date of joining: Immediate
Tentative Interview Date: Will be communicated once the Registration Window is closed.
**The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description:
-Must be able to introduce our company to new and fresh clients by making calls, mails and chat.
-Must be able to attend the inbound calls to solve their quires and do sales with existing and non existing clients
-International US process
-Resolving the queries of the customers.
-Providing knowledge on products & services customers
-Capable of handling e-mails and chats
-Capable of handling Customer queries & complaints
-Helping to develop strong customer relationship
-Constantly following up with the customers whenever required
Interview Process:
-Telephonic Round
-HR Round
Education:
B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Tech/B.E., BBA, MBA